A little more clarity.
Answers grouped around what you want to do, with practical guides when you need more detail.
Getting started
When can I download Sakenly?
Sakenly is coming soon to the App Store. This page will link to it as soon as it is live.
Is Sakenly free?
Yes. Searching, saving, messaging and listing are free. The app is supported by ads; Sakenly Pro is an optional subscription.
Which languages does the app support?
English and Arabic, with a full right-to-left layout for Arabic. The app is also available in German.
Read the guide
Accounts & notificationsSearching, comparing & viewing
Do I need an account to browse?
No. Browsing and searching work without an account. You need an account to message sellers, request viewings or publish a property.
Why did a home disappear after I added a filter?
The listing may not meet that requirement, or the corresponding detail may be missing. Remove that filter to check, then ask the advertiser about the missing field.
Can I use the map without enabling my location?
Yes. You can explore an area manually. Device location is useful for nearby functions.
How many properties can I compare?
The current app supports two in the free comparison tray and up to four with optional Sakenly Pro.
Does a viewing request reserve the rental?
No. A request starts the viewing process. Availability and any rental agreement must be confirmed directly with the advertiser.
Is a calculator result a financing offer?
No. It is an estimate from the entered figures. Actual terms must be clarified with the seller or the relevant provider.
Publishing & managing adverts
Who can list a property?
Private owners, agents, landlords and developers. Listings include photos, the payment plan and the delivery date.
What if I am not ready to finish the advert?
The wizard supports saving your draft so you can return to the work. A saved draft is different from a published property.
Does a completed advert mean the property is verified?
No. Required fields and completeness checks help with the information you enter. They do not establish ownership, availability or the accuracy of every claim.
Does closing an enquiry mark the property as sold?
No. Enquiry workflow and property availability are separate. Update the property’s own status when it is sold or rented.
Contact, accuracy & privacy
Are the prices and payment plans verified by Sakenly?
Prices and payment terms are entered by sellers. Confirm availability and every figure directly with the seller. In-app calculators provide estimates, not financing offers.
Can a seller see who saved their property?
No. Saved properties and saved searches are private. Sellers see aggregate counts for their own listings.
Will my app chat automatically appear in WhatsApp?
No. App messaging and WhatsApp are separate communication channels. If you switch, keep the property and agreed details clear in the new conversation.
Is an incomplete field proof of a problem?
No. It means information is missing. Ask for clarification and compare the response with the rest of the advert.
Does Sakenly handle payments or contracts?
No. Sakenly connects buyers, renters and sellers. We are not a broker or escrow service – agreements are made directly between you and the seller.
Accounts & notifications
How do I delete my account?
In the app under Profile → Privacy policy → Your data → Delete my account.
Do I need to sign in for saved searches?
Yes. The saved-search screen asks you to sign in so it can manage searches associated with your account.
Can I turn off alerts without deleting my account?
Yes. Change app or phone notification settings, or turn alerts off for a particular saved search.
What should I send when reporting an app issue?
Your phone model, system and app versions, the action you tried, the result and any relevant reference. Remove unrelated private information from screenshots.
A clearer way to follow up.
Practical guides for the next part of your search.
Contact & privacy
A helpful first conversation is about the property. Keep questions specific, understand which communication channel you are using and leave unrelated personal information out.
Checking an advert
An attractive advert is a starting point. Compare its fields, images and description before deciding which claims still need confirmation.
Accounts & notifications
Know which actions need an account, which settings belong to the app and which choices are controlled by your phone.
A little closer to home.
Get to know Sakenly before your next move.